Fontainebleau Florida Hotel, LLC

Front Services | Bell Dispatcher

Job Locations US-FL-Miami Beach
ID
2025-5386
Category
Guest Services/Customer Support
Type
Regular Full-Time

Overview

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." 
- Morris Lapidus 

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Responsibilities

Responsible for providing courteous and competent services when answering the phone to ensure guests luggage and other items are transported effortlessly to/from their rooms. Provide communication between staff and management for effective operations. 

 
Examples of Duties, includes but is not limited to the following: 
1.         Answer the telephone and take the order/request in a timely manner.
2.         Dispense the order/request to the appropriate staff using the proper procedure.
3.         Perform other related duties as assigned.  

Qualifications

  • Well organized and demonstrated strong problem solving skills.
  • Ability to operate computerized hotel system software programs. 
  • Ability to communicate effectively and establish and maintain effective working relationships with staff. 
  • Bilingual highly desireable.
  • Previous relevant experience in hospitality industry preferred.
  • High school education or equivalent.

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