"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." 
- Morris Lapidus 

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach and is thought to be the most significant building of Lapidus' career.

The Assistant Director of Benefits is responsible for the overall strategy, design, and management of benefits, wellness, and leave administration. This is a highly visible role responsible for maintaining an open-door policy and responding to all Team Member benefits-related inquiries, including but not limited to insurance enrollment assistance, benefits education, accommodation/leave requests, and Team Member parking inquiries.

This role plays a critical part in creating a positive and healthy work environment, ultimately leading to increased Team Member satisfaction, engagement, and productivity. This individual will develop strategies, manage vendor relationships, and serve as a subject-matter expert to ensure high levels of performance, compliance, cost-effectiveness, and education of our total rewards offerings. This role partners with key stakeholders and cross-functional teams, such as Finance, Payroll, and Legal, to deliver a comprehensive benefits package. 

Leave Administration

• Oversee administration of leave and accommodation requests related to FMLA, PLOA, PWFA, USERRA, and ADA in accordance with Fontainebleau's policies and all related statutes and regulations.
• Key responsibilities include, but are not limited to, responding to accommodation and leave requests and related policies; maintaining proactive lines of communication; and preparing and maintaining leave records, documents, files, and reports.
• Maintains an effective tracking system for all requests and provides ongoing case management for all requests, including requesting clarification, return to work clearance, and insurance premium payments.
• Enters and updates leaves of absence in HRIS and spreadsheets, including compiling, copying, sorting, filing, scanning and faxing documents for each case.
• Develop and generate monthly reports to measure and analyze utilization and other trends.
• Serve as the primary liaison between the leave administrator, Team Members, and Leaders.
• Provides regular updates to department leadership and advises management of any escalated issues that may arise during the leave administration process.
• Facilitates trainings related to accommodation and leave requests.

Benefits Administration

• Conducts new hire benefit orientation trainings.
• Monitors vendor performance and escalates issues as needed. Assists in vendor evaluation. Conducts internal audits to ensure accuracy of data.
• Understands and interprets applicable benefit regulations, including ERISA, PPACA, COBRA, and HIPAA. Keeps current regarding legislative changes and ensures plans remain compliant. Assists with the timely completion and submission of required governmental and organizational reports and filings.
• Responsible for ACA Administration, including monthly, mid-year, and annual hours audits for non-union Team Members and finalizing 1095C forms.
• Understands and ensures administration of Union benefits in accordance with CBA, including quarterly hours audits.
• Assists with annual open enrollment process, including plan implementation, HRIS/systems testing, and communications. Participates in Team Member enrollment meetings throughout the year. Responsible for post-Open Enrollment data verifications and reconciliation.
• Assists in the reconciliation of monthly carrier invoices for all insurances. Resolves discrepancy issues with carrier representatives. Ensures approved wire transfer forms and supporting documentation are submitted to Finance monthly to ensure timely payment. Complete Weekly Claims funding for self-insured medical benefits.
• Assists with the Company's 401(k) plan as needed, coordinates enrollment campaigns, and partners with Finance on the annual 401(k) audit.
• Coordinate monthly on-site wellness initiatives and campaigns to promote awareness of benefit offerings. Assists with administering FitForBleau wellness program to include coordination with vendors/brokers, and communication to the Team Members, and any other total rewards initiatives, including tuition reimbursement.
• Oversee parking benefits for all Team Members – facilitate access, initiate enrollments/cancellations, manage waitlists, and process payments to the City of Miami Beach.
• Responsible for maintaining Team Member benefit files, including dependent verifications, domestic partner affidavits, qualifying event information, and beneficiary information.
• Perform other duties as assigned.

Qualifications

• A combination of four years of relevant education and experience; bachelor’s degree in human resources or related field preferred but not required.

• 3+ years of Team Member health and welfare and/or retirement plan experience, hotel preferred. Strong knowledge of FMLA, ADA, PWFA, and USERRA required

• Ability to work in a fast-paced and high-volume environment while meeting strict regulatory and Company deadlines.

• Ability to communicate effectively and professionally verbally and in writing. Bilingual preferred.

• Ability to process and handle confidential information with discretion.

• Ability to handle a high volume of leave requests with effective time management & communication skills.

• Must be skilled in completing assignments accurately and with attention to detail.

• Must have experience with HRIS systems, preferably with Paycom or UKG.

•  Prior Union experience preferred.

• Proficiency in Excel, Word, and PowerPoint required.